Information we collect
Depending on how you use OutRung, we may collect:
- Account and sign-in information, such as your Clerk user ID and email address.
- Profile data: name, location, phone number, CV content, writing guidance, scoring criteria and onboarding answers.
- Files you upload or generate, including source CVs, drafts, generated PDFs, YAML and markdown outputs, and related metadata.
- Job search and tracker data: search queries, saved jobs, job descriptions, scores, notes, application stages, and CV versions linked to opportunities.
- Contact and support information, such as emails you send us or product-update preferences you submit.
- Technical, security and analytics data: IP-derived region, cookie preferences, anti-abuse checks, and product usage events.
How we use information
We use personal information to:
- Create and maintain your account and keep signed-in sessions secure.
- Generate, edit, render, store and send CVs and related application materials.
- Run job discovery, scoring and tracker workflows you initiate.
- Send service messages, support replies, and occasional product or offer emails.
- Protect the service against spam, abuse, fraud and misuse.
- Understand product usage and improve reliability, flows and feature quality.
- Comply with legal obligations and enforce our terms when needed.
AI and model providers
OutRung uses AI features to help generate CV drafts, edit content and score roles. To provide them, relevant profile, CV, instruction and job-description data may be sent to the model provider being used for that request.
OutRung selects and configures the hosted model provider used for each request. That can include OpenAI-compatible services such as OpenAI or Azure OpenAI.
AI outputs are assistive only. Review CVs, score explanations and other generated outputs before relying on them or sending them to an employer.
Marketing and email
We may send occasional emails about new features, product updates, offers or early access where you have signed up or where it is otherwise lawful. We do not use your personal information for third-party ad targeting, and we do not sell mailing lists.
Legal bases
Where UK GDPR or EU GDPR applies, we generally rely on:
- Contract — to provide the service you asked for.
- Legitimate interests — improving OutRung, securing the service, handling support.
- Consent — optional analytics cookies and certain marketing communications.
- Legal obligation — complying with law or valid legal requests.
International transfers
Some providers we use may process information outside the UK or EEA, including in the United States. This can also happen if you configure your own model endpoint or provider. We aim to work with providers that offer appropriate contractual and security measures for these transfers.
Retention
We keep personal information for as long as reasonably needed for the purposes in this notice: maintaining your account, preserving your search history and generated materials, providing support, resolving disputes, and meeting legal or security requirements. Analytics and cookie preferences follow the durations on the cookies page.
Your rights
Depending on where you live, you may have rights to access, correct, delete or export personal information we hold about you, and to object to or restrict certain processing. You may also withdraw consent where we rely on it.
Contact and requests
For account, deletion, correction or privacy questions, email privacy@outrung.com from the address connected to your account.
This is a plain-English privacy notice for the current OutRung product. It is updated as providers, product flows, or legal obligations change.
